Achieving High Employee Performance through Transformational Leadership in the Banking Sector

Date
2021-01Author
Nyakundi, Winnie
Nyoni, Josphat
Dandira, Martin
Chufama, Maxwell
Kandjinga, Elias
Jeremiah, Andrew
Metadata
Show full item recordAbstract
Abstract: The purpose of this study was to explore whether the
adoption of transformational leadership leads to higher employee
performance in the banking sector. The study was motivated by
high staff turnover rates in the banking sector has led to the loss
of critical staff and consequently affect employee performance.
While there are several factors that contribute staff turnover in
the banking sector this study was premised on the view that the
nature of leadership style adopted by banks has a greater
influence on the performance of workers. Thus, the objective of
this research was to the influence of transformational leadership
on employee performance. Its findings contribute to the body of
knowledge on the relationship between transformational
leadership and employee performance in the banking sector. The
research adopted positivism philosophy and explanatory
research design. Data was collected through a survey. The
findings of the study noted that adoption of transformational
leadership enhanced employee motivation, employee loyalty, and
employee commitment and employee productivity. Accordingly,
the study concluded that elements of transformational leadership
lead to improved performance of workers. Therefore, it is
recommended that leaders in the banking sector should adopt
transformational leadership premised on inspirational
motivation, intellectual stimulation, and individualised
consideration to ameliorate employee performance.